Danish Speaking Mobile Support Specialist

Patrique Mercier Recruitment ES is thrilled to offer an exciting position for a Danish Speaking Mobile Support Specialist! This role is ideal for those who are passionate about technology and have a knack for assisting customers. You will be an essential part of our support team, dedicated to providing exceptional service to our Danish-speaking customers regarding their mobile products and services.

Your Key Responsibilities

• Deliver outstanding support to Danish-speaking clients related to mobile applications and devices.
• Troubleshoot and resolve mobile-related issues effectively and efficiently.
• Guide customers in using mobile features and address inquiries with clarity.
• Keep detailed records of customer interactions for quality assurance and improvement.
• Collaborate with product development teams to communicate customer feedback.
• Engage in continuous learning and training to enhance your technical capabilities and product knowledge.

Requirements

• Fluency in Danish (both spoken and written) is required.
• Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
• Strong familiarity with mobile technology and applications.
• Prior experience in customer service or technical support is an advantage.
• Excellent problem-solving skills with a strong focus on customer satisfaction.
• Clear communication skills to convey technical information effectively.
• A team-oriented approach and the ability to work collaboratively.
• A passion for technology and a desire to help customers!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year
• Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
• ·         Free Greek Lessons, discounts and other perks