German speaking Customer Success Account Managers for software company in Greece

Patrique Mercier Recruitment ES is seeking German Speaking Customer Success Account Managers to join an innovative software company based in Greece! If you have a knack for building relationships and a passion for technology, this role is an exceptional opportunity to contribute to the success of our clients while expanding your career in a dynamic environment.

As a Customer Success Account Manager, you will be responsible for managing a portfolio of clients and ensuring they maximize the value of our software solutions. Your expertise in client management will help foster strong relationships and drive customer success.

Your Responsibilities

• Act as the main point of contact for German-speaking clients, overseeing their account and providing tailored support.
• Develop deep knowledge of our software solutions and guide clients to leverage them for optimal results.
• Conduct regular check-ins and reviews with clients to assess satisfaction and identify opportunities for improvement.
• Collaborate with internal teams to resolve client issues and ensure a seamless experience.
• Analyze customer feedback and metrics to report on account health and success.

Requirements

• Fluency in German is essential; proficiency in English is a plus. Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter.
• Proven experience in account management, customer success, or a related field, preferably in the software industry.
• Strong interpersonal skills with a focus on relationship-building.
• Excellent communication and presentation abilities.
• Analytical mindset with the ability to interpret customer data and feedback.
• Ability to manage multiple accounts and prioritize tasks effectively.
• Passionate about customer success and eager to drive positive outcomes for clients!

Benefits

• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and hotel)