Patrique Mercier Recruitment ES is looking for a German Speaking Remote Support Specialist and embark on an exciting journey working from anywhere in Greece! If you’re passionate about providing world-class support and enjoy engaging with customers in their native language, this role is perfect for you. Plus, we offer a fabulous relocation pack to help you embrace the Greek lifestyle!
Your Mission
- Deliver exceptional remote support to our German-speaking customers, turning challenges into engaging interactions.
- Effectively troubleshoot and resolve diverse client issues, ensuring they walk away with a smile.
- Guide clients through product features, showcasing the best ways to use our offerings.
- Keep detailed records of interactions, contributing to our continuous improvement efforts.
- Team up with colleagues to brainstorm ideas that enhance our support and service quality.
- Commit to ongoing training, expanding your expertise and skillset while having lots of fun!
Requirements
- Fluency in German (both spoken and written) is a must-have.
- Outstanding customer service and communication skills to leave a lasting impression.
- Technical acumen with a flair for troubleshooting and problem-solving.
- Previous experience in a remote support or customer service role is advantageous but not essential.
- Self-motivated spirit with the ability to thrive in a remote work environment.
- A passion for experiencing Greek culture and flexibility to work from your dream location.
- A vibrant attitude and an eagerness to grow your career with us!
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Good Salary
- Fully Paid Relocation Package ( flight, transfer and 4 weeks in an hotel )
- Free Greek Lessons, discounts and other perks
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