Italian Speaking Customer Service Agent In Greece - Fully Paid Relocation Pack

Mercier Consultancy is excited to offer a fantastic opportunity for an Italian Speaking Customer Service Agent looking to relocate to Greece! As a vital member of our team, you will provide high-quality support to our Italian-speaking clients, assisting them with their inquiries and ensuring their needs are met effectively. This position comes with a fully paid relocation pack, making your transition to Greece smooth and hassle-free. If you are an enthusiastic individual with a passion for customer service, we would love to hear from you!

Responsibilities

• Respond to customer inquiries from Italian-speaking clients via phone, email, and chat.
• Provide accurate information about products and services offered by the company.
• Help customers with their issues and resolve complaints in a timely manner.
• Document all customer interactions and maintain organized records.
• Collaborate with colleagues to improve customer service processes.
• Stay updated on company policies and industry trends to provide relevant support.
• Gather customer feedback to help improve service delivery and client satisfaction.

Requirements

• Fluency in Italian and English, both written and spoken.
• Experience in customer service is a strong advantage.
• Excellent communication skills and a proactive approach to problem-solving.
• Ability to handle a variety of inquiries and manage customer issues effectively.
• Familiarity with customer service software and technology.
• A genuine interest in providing exceptional customer experiences.
• Willingness to relocate to Greece and ability to adapt to a new environment.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...