Spanish Speaking Customer Service Agent In Greece - Fully Paid Relocation Pack

Mercier Consultancy is excited to offer a unique opportunity for a Spanish Speaking Customer Service Agent to join our team in Greece! This position offers a fully paid relocation package to ensure a smooth transition to your new home. In this role, you will assist our Spanish-speaking clients by addressing their inquiries, resolving issues, and providing exceptional service. If you are looking for a rewarding career in a beautiful location and have a passion for customer service, we would love to hear from you!

Responsibilities

• Provide outstanding support to Spanish-speaking customers through phone, email, and chat channels in Greece.
• Assist clients with inquiries related to our services and resolve any issues they may encounter.
• Offer detailed information on products, service options, and company policies.
• Document each interaction to maintain detailed records for quality assurance.
• Collaborate with team members to enhance operational processes and improve customer satisfaction.
• Stay updated on company offerings and industry trends to deliver informed support.
• Collect and analyze customer feedback to drive continuous improvement in services.

Requirements

• Fluency in Spanish and English, both written and spoken.
• Previous experience in customer service is highly desirable.
• Strong communication skills and a dedication to customer satisfaction.
• Ability to handle and resolve challenging customer situations effectively.
• Familiarity with customer service software and tools is an advantage.
• Willingness to adapt to new environments and cultures as well as embrace relocation.
• Strong team player with the capability to work independently in a dynamic environment.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...