Mercier Consultancy is thrilled to announce an incredible opportunity for French Speaking Customer Service Representatives to join our team in Greece! This position includes a fully paid relocation package, making it easy for you to embark on this exciting new chapter in a beautiful Mediterranean country. In this role, you will deliver exceptional customer support to our French-speaking clients, ensuring their inquiries and concerns are handled with the utmost professionalism.
As a Customer Service Representative, you will communicate with customers through various channels, providing solutions and assistance effectively. Your fluency in French will be vital in creating positive experiences and fostering strong relationships with our customers.
Responsibilities
- Assist French-speaking customers via phone, email, and chat
- Respond to inquiries related to our products and services promptly
- Document all customer interactions accurately in our CRM system
- Collaborate with team members to resolve customer issues efficiently
- Provide detailed information about product features and advantages
- Collect customer feedback to drive service improvements
- Engage in training sessions to enhance knowledge of services and skills
Requirements
- Fluency in French and English, both written and spoken
- Excellent communication and interpersonal skills
- Experience in customer service or a similar role is preferred
- Ability to multitask in a fast-paced environment
- Detail-oriented with strong problem-solving abilities
- Passion for delivering outstanding customer service
- Familiarity with customer support software is a plus
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
And More...
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At Mercier Consultancy, we are more than just consultants—we are strategic partners in growth. With a legacy built on excellence, BPO, and corporate expansion, we specialize in helping businesses scale with precision and efficiency.